Description
Be prepared for Winter to arrive with this season's new heavier range of knitwear. This cosy, flecked ribbed crew neck jumper is all you need under your favourite coat. Made from 65% Extra Fine Merino Wool / 30% Nylon / 5% Alpaca, this lovely, soft jumper will keep you warm for years to come. Featuring a crew neck, ribbed sleeve and hem, this chunky style is available in a range of new season colours that will melt in your wardrobe.
Returns & Refunds

If you receive an item from us that you are unhappy with for any reason please return it to us within 21 days from the date you placed your order. Your item must be unused and in the same condition that you received it with all the original tags attached. Follow the steps below to lodge a return for an exchange, refund or store credit.

How do I return an item?

To start your return visit https://goondiwindicotton.com.au/pages/returns-portal 

You will need your

  1. 5 digit Invoice Number (You can find this number on your order or shipping confirmation email and on your invoice)
  2. Order email address
  3. Follow the steps below to lodge a return for an exchange, refund or store credit. 

Exchange

Follow the steps below if you would like to exchange your item for a different size in the same style or a different style of the same or lesser value.

  1. Enter your details 
  2. Select the item you want to exchange 
  3. Select ‘Return for Exchange’
  4. Exchange your item
    • for a different size in the same style or;
    • a different style in another collection.

Note:  If you want to exchange for a higher priced item, please select ‘Exchange for Store Credit’

Refund or Store Credit

  1. Enter your details 
  2. Select the item you want to exchange 
  3. Select “return for store credit” or “Original Payment Method Refund”

Original Condition

For Hygiene and safety reasons, certain items cannot be returned, including

  • All skincare products
  • Caps, hats & beanies

If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a refund and we may have to send it back to you (and ask you to cover the delivery costs). All items are inspected on return. In order to receive a full refund, all items must be returned to us unworn/unused and in the same condition you received them with their original packaging and all tags and labels attached. 

Damaged Or Faulty Items

We're really sorry if you've received a damaged or faulty item.
Please return the item to us as soon as possible so we can get this sorted for you. Don't forget to select ’Damaged Item’ as your reason for return.
Once you’ve selected ’Damaged Item’ as your return reason, you will then need to provide us with an image of the fault/issue.  We will then review your faulty garment and send you a return label once approved.

Do I pay for my return shipping? 

* If you have changed your mind, the item does not suit you or you have ordered the wrong size, you will need to pay for the return postage.
* If the item is faulty in some way or we have made a mistake with your order, we will be happy to reimburse you for the cost of the postage.

When will my return be processed?

* As soon as your return arrives, we will aim to process your refund within the next 2 business days.

* Refunds will be issued to the payment facility that was used for the original purchase.

* Please allow 3-5 working days for refunds to show in your account due to Paypal and Bank processing time.

Can I exchange or refund an item purchased from a stockist?

If you have purchased an item from one of our stockists, whether it is faulty or you have just changed your mind, you will need to return that garment to that stockist. Any exchange or refund will then be at the discretion of the stockist.

Can I return something after 21 days?

If you request a return for an item during the above time frames but you can't return it to us for some reason, please get in touch - but any return will be at our discretion.

We don't accept returns for unwanted items after the relevant returns period above. If you try to make a return, we may have to send it back to your default delivery address and ask you to cover the delivery costs.

 

If you have any queries regarding an item you have purchased or require additional information, please contact us at customerservice@goondiwindicotton.com.au

Return Address:

  • PO BOX 288
  • Goondiwindi QLD 4390



65% Merino 30% Nylon 5% Alpaca Flecked Crew Neck Jumper Rose Garden

Style: C1812-W22

9335000034221

06

Pink

9335000034238

08

Pink

9335000034245

10

Pink

9335000034252

12

Pink

9335000034269

14

Pink

9335000034276

16

Pink

9335000034283

18

Pink

$229
Rated 4.0 out of 5
Based on 1 review

CONTACT US TO FIND A STOCKIST

Material: 65% Extra Fine Merino Wool 30% Nylon 5% Alpaca

Fit: Relaxed - An oversized style so we recommend sizing down for a more fitted look.

Brand: cloth+paper+scissors

Description
Returns & Refunds

If you receive an item from us that you are unhappy with for any reason please return it to us within 21 days from the date you placed your order. Your item must be unused and in the same condition that you received it with all the original tags attached. Follow the steps below to lodge a return for an exchange, refund or store credit.

How do I return an item?

To start your return visit https://goondiwindicotton.com.au/pages/returns-portal 

You will need your

  1. 5 digit Invoice Number (You can find this number on your order or shipping confirmation email and on your invoice)
  2. Order email address
  3. Follow the steps below to lodge a return for an exchange, refund or store credit. 

Exchange

Follow the steps below if you would like to exchange your item for a different size in the same style or a different style of the same or lesser value.

  1. Enter your details 
  2. Select the item you want to exchange 
  3. Select ‘Return for Exchange’
  4. Exchange your item
    • for a different size in the same style or;
    • a different style in another collection.

Note:  If you want to exchange for a higher priced item, please select ‘Exchange for Store Credit’

Refund or Store Credit

  1. Enter your details 
  2. Select the item you want to exchange 
  3. Select “return for store credit” or “Original Payment Method Refund”

Original Condition

For Hygiene and safety reasons, certain items cannot be returned, including

  • All skincare products
  • Caps, hats & beanies

If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a refund and we may have to send it back to you (and ask you to cover the delivery costs). All items are inspected on return. In order to receive a full refund, all items must be returned to us unworn/unused and in the same condition you received them with their original packaging and all tags and labels attached. 

Damaged Or Faulty Items

We're really sorry if you've received a damaged or faulty item.
Please return the item to us as soon as possible so we can get this sorted for you. Don't forget to select ’Damaged Item’ as your reason for return.
Once you’ve selected ’Damaged Item’ as your return reason, you will then need to provide us with an image of the fault/issue.  We will then review your faulty garment and send you a return label once approved.

Do I pay for my return shipping? 

* If you have changed your mind, the item does not suit you or you have ordered the wrong size, you will need to pay for the return postage.
* If the item is faulty in some way or we have made a mistake with your order, we will be happy to reimburse you for the cost of the postage.

When will my return be processed?

* As soon as your return arrives, we will aim to process your refund within the next 2 business days.

* Refunds will be issued to the payment facility that was used for the original purchase.

* Please allow 3-5 working days for refunds to show in your account due to Paypal and Bank processing time.

Can I exchange or refund an item purchased from a stockist?

If you have purchased an item from one of our stockists, whether it is faulty or you have just changed your mind, you will need to return that garment to that stockist. Any exchange or refund will then be at the discretion of the stockist.

Can I return something after 21 days?

If you request a return for an item during the above time frames but you can't return it to us for some reason, please get in touch - but any return will be at our discretion.

We don't accept returns for unwanted items after the relevant returns period above. If you try to make a return, we may have to send it back to your default delivery address and ask you to cover the delivery costs.

 

If you have any queries regarding an item you have purchased or require additional information, please contact us at customerservice@goondiwindicotton.com.au

Return Address:

  • PO BOX 288
  • Goondiwindi QLD 4390



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average rating 4.0 out of 5
Based on 1 review
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100% of reviewers would recommend this product to a friend
Quality
Rated 4 out of 5
Comfort
Rated 4 out of 5
Sizing
Rated 0 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
1 Review
Reviewed by Anne C., from Australia
Verified Buyer
I recommend this product
Age Range
55 - 64
Size Purchased
10
How it Fits
A Little Loose
How would you describe it?
  • Beautiful
  • Warm to Wear
  • Soft
  • Quality
Rated 5 out of 5
Review posted

Very comfortable and warm

Very comfortable and warm

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Quality
Rated 5 out of 5
Comfort
Rated 5 out of 5
Sizing
Rated 0 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
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Reviewed by Rosemary H., from Australia
Verified Buyer
I recommend this product
Age Range
65+
Size Purchased
14
Bra Size
16C
How it Fits
A Little Loose
How would you describe it?
  • Beautiful
  • Soft
  • Quality
Rated 4 out of 5
Review posted

Very lovely soft jumper

I look forward to wearing this jumper. The colour is flattering and the quality high

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Quality
Rated 4 out of 5
Comfort
Rated 4 out of 5
Sizing
Rated 0 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
Was this helpful?