Description

Our Roll Neck Jumper is made from a super soft blend of 55% Extra Fine Merino and 45% Cotton and is luxe and cosy to wear. It makes a great layering piece for the colder months. Featuring a classic soft drape turtleneck and a long sleeve. It sits just below the waist and is great worn under a jacket or vest, teamed with your favourite pair of jeans. This style is true to size.

Care Instructions

55% Merino 45% Cotton
Machine Wash Cool
Do Not Bleach
Use Warm Iron
Do Not Dry Clean
Do Not Tumble Dry
Lie Flat to Dry
Wash and Dry Dark Colours Separately
Knitted Garments Prefer Folded Storage And Not To Be Hung

Returns & Refunds

If you receive an item from us that you are unhappy with for any reason please return it to us within 21 days from the date you placed your order. Your item must be unused and in the same condition that you received it with all the original tags attached. Follow the steps below to lodge a return for an exchange, refund or store credit.

How do I return an item?

To start your return visit https://goondiwindicotton.com.au/pages/returns-portal 

You will need your

  1. 5 digit Invoice Number (You can find this number on your order or shipping confirmation email and on your invoice)
  2. Order email address
  3. Follow the steps below to lodge a return for an exchange, refund or store credit. 

Exchange

Follow the steps below if you would like to exchange your item for a different size in the same style or a different style of the same or lesser value.

  1. Enter your details 
  2. Select the item you want to exchange 
  3. Select ‘Return for Exchange’
  4. Exchange your item
    • for a different size in the same style or;
    • a different style in another collection.

Note:  If you want to exchange for a higher priced item, please select ‘Exchange for Store Credit’

Refund or Store Credit

  1. Enter your details 
  2. Select the item you want to exchange 
  3. Select “return for store credit” or “Original Payment Method Refund”

Original Condition

For Hygiene and safety reasons, certain items cannot be returned, including

  • All skincare products
  • Caps, hats & beanies

If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a refund and we may have to send it back to you (and ask you to cover the delivery costs). All items are inspected on return. In order to receive a full refund, all items must be returned to us unworn/unused and in the same condition you received them with their original packaging and all tags and labels attached. 

Damaged Or Faulty Items

We're really sorry if you've received a damaged or faulty item.
Please return the item to us as soon as possible so we can get this sorted for you. Don't forget to select ’Damaged Item’ as your reason for return.
Once you’ve selected ’Damaged Item’ as your return reason, you will then need to provide us with an image of the fault/issue.  We will then review your faulty garment and send you a return label once approved.

Do I pay for my return shipping? 

* If you have changed your mind, the item does not suit you or you have ordered the wrong size, you will need to pay for the return postage.
* If the item is faulty in some way or we have made a mistake with your order, we will be happy to reimburse you for the cost of the postage.

When will my return be processed?

* As soon as your return arrives, we will aim to process your refund within the next 2 business days.

* Refunds will be issued to the payment facility that was used for the original purchase.

* Please allow 3-5 working days for refunds to show in your account due to Paypal and Bank processing time.

Can I exchange or refund an item purchased from a stockist?

If you have purchased an item from one of our stockists, whether it is faulty or you have just changed your mind, you will need to return that garment to that stockist. Any exchange or refund will then be at the discretion of the stockist.

Can I return something after 21 days?

If you request a return for an item during the above time frames but you can't return it to us for some reason, please get in touch - but any return will be at our discretion.

We don't accept returns for unwanted items after the relevant returns period above. If you try to make a return, we may have to send it back to your default delivery address and ask you to cover the delivery costs.

 

If you have any queries regarding an item you have purchased or require additional information, please contact us at customerservice@goondiwindicotton.com.au

Return Address:

  • PO BOX 288
  • Goondiwindi QLD 4390



55% Merino 45% Cotton Roll Neck Jumper Gold

Style: W21-8035M

01R1F8035M-W2

08

Gold

01R078035M-W2

10

Gold

01R088035M-W2

12

Gold

01R098035M-W2

14

Gold

01R0A8035M-W2

16

Gold

01R0B8035M-W2

18

Gold

01R0Q8035M-W2

20

Gold

Was $149 / Now $59
Rated 5.0 out of 5
Based on 4 reviews

Only 2 pieces in stock!

Material: 55% Merino 45% Cotton

Fit: Fitted

Model: Our model wears a size 10 and is 170cm tall

Description

Our Roll Neck Jumper is made from a super soft blend of 55% Extra Fine Merino and 45% Cotton and is luxe and cosy to wear. It makes a great layering piece for the colder months. Featuring a classic soft drape turtleneck and a long sleeve. It sits just below the waist and is great worn under a jacket or vest, teamed with your favourite pair of jeans. This style is true to ...

Care Instructions

55% Merino 45% Cotton
Machine Wash Cool
Do Not Bleach
Use Warm Iron
Do Not Dry Clean
Do Not Tumble Dry
Lie Flat to Dry
Wash and Dry Dark Colours Separately
Knitted Garments Prefer Folded Storage And Not To Be Hung

Returns & Refunds

If you receive an item from us that you are unhappy with for any reason please return it to us within 21 days from the date you placed your order. Your item must be unused and in the same condition that you received it with all the original tags attached. Follow the steps below to lodge a return for an exchange, refund or store credit.

How do I return an item?

To start your return visit https://goondiwindicotton.com.au/pages/returns-portal 

You will need your

  1. 5 digit Invoice Number (You can find this number on your order or shipping confirmation email and on your invoice)
  2. Order email address
  3. Follow the steps below to lodge a return for an exchange, refund or store credit. 

Exchange

Follow the steps below if you would like to exchange your item for a different size in the same style or a different style of the same or lesser value.

  1. Enter your details 
  2. Select the item you want to exchange 
  3. Select ‘Return for Exchange’
  4. Exchange your item
    • for a different size in the same style or;
    • a different style in another collection.

Note:  If you want to exchange for a higher priced item, please select ‘Exchange for Store Credit’

Refund or Store Credit

  1. Enter your details 
  2. Select the item you want to exchange 
  3. Select “return for store credit” or “Original Payment Method Refund”

Original Condition

For Hygiene and safety reasons, certain items cannot be returned, including

  • All skincare products
  • Caps, hats & beanies

If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a refund and we may have to send it back to you (and ask you to cover the delivery costs). All items are inspected on return. In order to receive a full refund, all items must be returned to us unworn/unused and in the same condition you received them with their original packaging and all tags and labels attached. 

Damaged Or Faulty Items

We're really sorry if you've received a damaged or faulty item.
Please return the item to us as soon as possible so we can get this sorted for you. Don't forget to select ’Damaged Item’ as your reason for return.
Once you’ve selected ’Damaged Item’ as your return reason, you will then need to provide us with an image of the fault/issue.  We will then review your faulty garment and send you a return label once approved.

Do I pay for my return shipping? 

* If you have changed your mind, the item does not suit you or you have ordered the wrong size, you will need to pay for the return postage.
* If the item is faulty in some way or we have made a mistake with your order, we will be happy to reimburse you for the cost of the postage.

When will my return be processed?

* As soon as your return arrives, we will aim to process your refund within the next 2 business days.

* Refunds will be issued to the payment facility that was used for the original purchase.

* Please allow 3-5 working days for refunds to show in your account due to Paypal and Bank processing time.

Can I exchange or refund an item purchased from a stockist?

If you have purchased an item from one of our stockists, whether it is faulty or you have just changed your mind, you will need to return that garment to that stockist. Any exchange or refund will then be at the discretion of the stockist.

Can I return something after 21 days?

If you request a return for an item during the above time frames but you can't return it to us for some reason, please get in touch - but any return will be at our discretion.

We don't accept returns for unwanted items after the relevant returns period above. If you try to make a return, we may have to send it back to your default delivery address and ask you to cover the delivery costs.

 

If you have any queries regarding an item you have purchased or require additional information, please contact us at customerservice@goondiwindicotton.com.au

Return Address:

  • PO BOX 288
  • Goondiwindi QLD 4390



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Customer photos and videos
4 Reviews
Reviewed by Ruth M.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

Great jumper

Love the feel of this jumper really soft & beautiful cut sits really well

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Reviewed by John L.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

I love skivvies!

Skivvies are so good for the Brisbane winter but are hard to come by so when I saw these I snapped up a couple. They are lovely to wear. Soft, warm and not at all prickly. My Mum wants one now!

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Reviewed by Helen L.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

This lovely skivvy is warm and soft

I love wearing this beautiful skivvy that is such a sunny colour! It goes well with everything, particularly under a navy or beige jacket. Highly recommended.

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Reviewed by Narelle S.
Verified Buyer
I recommend this product
Rated 5 out of 5
Review posted

From ordering to receiving all went really smoothly.

It is soft & light so therefore easy to wear.

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